Alex Hynes
Biography
Alex Hynes was appointed Director General Rail Services Group in the Department for Transport (DfT) on 1 April 2024.
Alex is an experienced transport professional with over 25 years of industry experience and a proven track record of delivering rail improvement and investment programmes.
Prior to joining DfT, Alex was the Managing Director of Scotland’s Railway for nearly 7 years, where he led the delivery of Scotland’s Railway through the ScotRail Alliance, a unique and industry-leading partnership between ScotRail Trains Ltd and Network Rail Scotland.
Before joining Scotland’s Railway, Alex was Managing Director of the Northern rail franchise for 3 and a half years, where he successfully delivered their best-ever customer satisfaction scores as well as record levels of employee engagement.
Having spent his early career as a consultant for Halcrow Fox, Alex worked at the Office of the Rail Regulator before joining the Go-Ahead Group in 2005 as Strategic Planning Manager and, in 2007, as Commercial Director at London Midland, and finally, as Managing Director – Rail Development.
Alex is a Fellow of the Chartered Institute of Logistics and Transport, a Fellow of the Permanent Way Institution and a member and former Chair of the Chartered Institution of Railway Operators.
He is a former Rail Business Awards Industry Leader of the Year.
Director General Rail Services Group
To contribute to the collective leadership of the Department for Transport (DfT ) as a Board and Executive Committee member and lead the Rail Services Group.
The Director General Rail Services Group is responsible for the delivery of all rail passenger services and a portfolio of rail infrastructure projects.
They are part of the sector leadership, including the Network Rail CEO, and industry managing directors and owning groups, working to shape the future of the rail sector in the UK ahead of the creation of Great British Railways (GBR).