Office access and opening times

Office information and opening times for the Office of the Traffic Commissioner (Licensing) and the offices of the traffic commissioners.

Office of the Traffic Commissioner (Licensing)

The Office of the Traffic Commissioner (Licensing) is responsible for processing applications for heavy goods vehicle (HGV) and public service vehicle (PSV) operator licences and providing administrative support to traffic commissioners. All licence applications are processed in Leeds, along with bus registrations for England and Wales. Bus registrations in Scotland are dealt with by staff at the Office of the Traffic Commissioner (Scotland).

Office of the Traffic Commissioner (Licensing)

Hillcrest House
386 Harehills Lane
Leeds
LS9 6NF

Email enquiries@otc.gov.uk

Phone 0300 123 9000

Fax 0113 249 8142

Opening hours

Office hours: 9.30am to 4.00pm, Monday to Friday
Telephone hours: 8.30am to 5.00pm, Monday to Friday

Arriving by public transport

From Leeds City Rail Station buses pick up from Boar Lane (4 and 16), The Headrow (42 and 56) and the Corn Exchange (19, 40, 64). Buses will alight at Compton Road, Lupton Avenue or York Road (Shaftesbury Interchange). The bus station is opposite the West Yorkshire Playhouse at the bottom end of the outdoor market. Taxis are easily accessible from both the rail and bus stations.

Arriving by car

There is no visitor parking at the office.

From the north A1:

  1. From the A1(M) southbound take the M1 until junction 46.
  2. Proceed west towards Leeds City Centre on the A63 through Crossgates, turning left at the roundabout immediately after the Arndale Shopping Centre (located on the right hand side of the road).
  3. Continue on towards Leeds City Centre taking the left exit at the traffic lights onto the A64.
  4. Carry on driving down A64 past Seacroft Hospital (on your left) and Asda (on your right).
  5. At the traffic lights at the Shaftesbury Interchange (about 1.5 miles down the A64, before the pedestrian crossing.
  6. Over the dual carriageway, and Shaftesbury Public House on right hand side of road) turn right onto Harehills Lane (B6159).
  7. Hillcrest House is on the left at the junction of Harehills Lane and Lupton Avenue.

From the west M62 and the south M1:

  1. From the M62 eastbound take junction 27 onto the M621.
  2. From the M1 northbound continue straight on at junction 42 onto the M621.
  3. Come off the M621 at junction 2 and onto the A58(M) heading towards Leeds City Centre, keep following the A58 until it ends and becomes the A64.
  4. At the traffic lights at the Shaftesbury Interchange (just before a footbridge across the duel carriageway) turn left onto Harehills Lane (B6159).
  5. Hillcrest House is on the left at the junction of Harehills Lane and Lupton Avenue.

From the east M62:

  1. Take the A1 north at junction 33, then after 5 miles take the A63 Westbound through Garforth towards Leeds city centre.
  2. Follow directions as from the north, as of Crossgates.

West of England

Covering the counties of Cornwall, Devon, Dorset, Gloucestershire, Hampshire, Oxfordshire, Somerset and Wiltshire; the districts of Bath and North East Somerset, Bournemouth, Bracknell Forest, Bristol, Isle of Wight, North Somerset, Plymouth, Poole, Portsmouth, Reading, Slough, Southampton, South Gloucestershire, Swindon, Torbay, West Berkshire, Windsor and Maidenhead and Wokingham.

West of England

Jubilee House
Croydon Street
Bristol
BS5 0GB

Email enquiries@otc.gov.uk

Phone 0300 123 9000

Opening hours

Office hours: 9.30am to 4.00pm, Monday to Friday
Telephone hours: 8.30am to 5.00pm, Monday to Friday

Arriving by public transport

Trains run from all over the country to Bristol Temple Meads (Bristol central train station) and Bristol Parkway train station. Connecting trains are available from Bristol Temple Meads train station and Bristol Parkway train station to Lawrence Hill train station. Jubilee House is only a 30 minute walk from Bristol Temple Meads Train Station via the Bristol to Bath cycle path. Taxis are available from outside Bristol Temple Meads Train Station. Jubilee House is only a 2 minute walk from Lawrence Hill train station. Head west on Church Road/A420 toward Earl Russel Way continue to follow A420 (0.2 miles). Turn right onto Croydon Street.

Buses run from Broadmead Shopping Centre, Bristol. Jubilee House is served by the following buses 6, 6A, 7, 36, 41, 42, 43, 44 and 45. These services operate outside Primark, Broadmead Shopping Centre, Horsefair, opposite Marks and Spencer, Horsefair, Bristol. Services 8 or 9 is also available from directly outside Bristol Temple Meads train station which runs via Broadmead Shopping Centre for the connecting buses above. Ask for the Lawrence Hill stop.

Arriving by car

Visitor parking is limited and a space cannot be guaranteed.

From M5:

  1. Leave at junction 15 and head east on the M4.
  2. From the M4 leave at junction 19 and head south along the M32 to junction 3.
  3. At the roundabout turn left onto the A4320 Easton Way towards Bath.
  4. Go through a set of traffic lights to a large roundabout (Lawrence Hill Roundabout).
  5. Take the first exit A420 to Chippenham and then take the first left into Croydon Street.
  6. The Jubilee House entrance is about 150 metres on your right.

Clamping is in operation in the area of Lawrence Hill Industrial Park - please park in designated visitor parking spaces

North east of England

Covering the Metropolitan Boroughs within South Yorkshire, Tyne and Wear and West Yorkshire; the Counties of Durham, Northumberland, Nottinghamshire and North Yorkshire; the Districts of Darlington, East Riding of Yorkshire, Hartlepool, Kingston upon Hull, Middlesbrough, North Lincolnshire, North East Lincolnshire, Nottingham, Redcar and Cleveland, Stockton-on-Tees and York.

North east of England

Hillcrest House
386 Harehills Lane
Leeds
LS9 6NF

Email enquiries@otc.gov.uk

Phone 0300 123 9000

Fax 0113 240 3954

Opening hours

Office hours: 9.30am to 4.00pm, Monday to Friday. Telephone hours: 8.30am to 5.00pm, Monday to Friday

Arriving by public transport

See details for Office of the Traffic Commissioner (Licensing)

Arriving by car

See directions for Office of the Traffic Commissioner (Licensing)

North west of England

Covering the metropolitan boroughs within Greater Manchester and Merseyside; the counties of Cheshire, Cumbria, Derbyshire and Lancashire; the districts of Blackburn with Darwen, Blackpool, Derby City, Halton and Warrington.

North west of England

Suite 4
Stone Cross Place
Stone Cross Lane
Golborne
Warrington
WA3 2SH

Email enquiries@otc.gov.uk

Phone 0300 123 9000

Opening hours

Office hours: 9.30am to 4.00pm, Monday to Friday
Telephone hours: 8.30am to 5.00pm, Monday to Friday

Arriving by public transport

The nearest train station is Warrington Bank Quay. There are no direct bus routes to the office. Please use the Transport for Manchester journey planner for up to date advice on public transport services.

Arriving by car

Visitor parking is available but may be limited.

From the north:

  1. Follow signs for Liverpool, Birmingham on M6 southbound.
  2. Leave at junction 23 (signposted Manchester, Liverpool, Newton), at roundabout take the second exit (signposted Manchester).
  3. Continue onto A580 East Lancs Road.
  4. Take second exit at roundabout, then next left at traffic lights onto Stone Cross Lane north by Stone Cross public house, McDonalds and Travel Inn.
  5. The third exit at the next roundabout leads to the office.

From the south:

  1. Follow M6 northbound for Liverpool.
  2. Leave at junction 23 (signposted St Helens, Liverpool, Southport), then at roundabout take the 6th exit (signposted Manchester).
  3. Continue onto A580 East Lancs Road.
  4. Take second exit at the roundabout, then next left at traffic lights onto Stone Cross Lane north by Stone Cross public house, McDonalds and Travel Inn.
  5. The third exit at the next roundabout leads to the office.

From the east:

  1. Join A580, signposted St Helens at junction 14 on M60 orbital.
  2. Follow the A580 for approximately 10 miles, and approach traffic lights shortly after sign showing M6 2 miles.
  3. Take a right turn onto Stone Cross Lane North at lights with Stone Cross public house, McDonalds and Travel Inn.
  4. The third exit at the next roundabout leads to the office.

West Midlands

Covering Wales and the West Midlands (the metropolitan boroughs within West Midlands. The counties of Shropshire, Staffordshire, Warwickshire and Worcestershire; the districts of Herefordshire, Stoke-on-Trent and Telford and Wrekin).

West Midlands

38 George Road
Edgbaston
Birmingham
B15 1PL

Email enquiries@otc.gov.uk

Phone 0300 123 9000

Opening hours

Office hours: 9.30am to 4.00pm, Monday to Friday
Telephone hours: 8.30am to 5.00pm, Monday to Friday

Arriving by public transport

The Office of the Traffic Commissioner is a short walk away from Five Ways Train Station.

Arriving by car

There is no visitor parking at this office.

Wales

Wales

Swyddfeydd Penrallt Offices
Ffordd Pafiliwn
Caernarfon
Gwynedd
LL55 1BN

Email enquiries@otc.gov.uk

phone 0300 123 9000

Opening hours

Oriau swyddfa: 9.30yb i 4.00yp, Dydd Llun i ddydd Gwener Oriau ffôn: 8.30yb to 5.00yp, Dydd Llun i ddydd Gwener

Office hours: 9.30am to 4.00pm, Monday to Friday
Telephone hours: 8.30am to 5.00pm, Monday to Friday

Cyrraedd ar drafnidiaeth gyhoeddus

Gellir teithio ar drên i orsaf Bangor. Mae tacsis ar gael o’r orsaf i’ch cludo y 9.5 milltir i’r swyddfa yng Nghaernarfon. Mae’r gwasanaeth bws 5C yn rhedeg o orsaf drenau Bangor i’r brif Orsaf Bws yng Nghaernarfon, gyda’r swyddfa yn daith gerdded fyr ar hyd Stryd Bangor.

Arriving by public transport

Trains run from all over the country to Bangor train station. Taxis are available from outside the train station as the office is 9.5 miles away in Caernarfon. The 5C bus service runs from Bangor train station disembark at the main Bus Station in Caernarfon, the office is a short walk along Bangor Street.

Cyrraedd mewn car

Nid oes parcio ar gyfer ymwelwyr yn Swyddfeydd Penrallt. Cymrwch y bedwerydd allanfa ar y cylchfan olaf, mae maes parcio talu ac arddangos i’r chwith ar Ffordd Balaclafa.

O’r A55:

  1. Gadewch ar gyffordd 10.
  2. Ar y gylchfan, cymrwch yr allanfa cyntaf ar y A4087.
  3. Ar y gylchfan, cymrwch yr allanfa cyntaf ar y A4087/ Ffordd Osgoi’r Felinheli.
  4. Ar y gylchfan, cymrwch yr ail allanfa am Gaernarfon.
  5. Ar y gylchfan, cymrwch yr allanfa cyntaf ar y A4087.
  6. Ar y gylchfan, cymrwch y drydydd allanfa ar B4419/ Stryd Bangor.
  7. Parhau ar B4419/ Stryd Bangor, mae Swyddfeydd Penrallt i fyny’r allt heibio’r llyfrgell.

Arriving by car

There is no visitors parking at Swyddfeydd Penrallt Offices. On the last roundabout take the fourth exit onto Balaclava Road and there is a pay and display car park on your left From A55:

  1. Leave at junction 10.
  2. At the roundabout, take the first exit onto A4087.
  3. At the roundabout, take the first exit onto A4087/ Y Felinheli bypass.
  4. At the roundabout, take the second exit signposted Caernarfon.
  5. At the roundabout, take the first exit onto A4087.
  6. At the roundabout, take the third onto B4419/ Bangor Street.
  7. Continue on B4419/ Bangor Street, Swyddfeydd Penrallt Offices is past the library at the top of the hill.

East of England

Covering the counties of Bedfordshire, Buckinghamshire, Cambridgeshire, Hertfordshire, Essex, Leicestershire, Lincolnshire (except the Districts of North Lincolnshire and North East Lincolnshire), Norfolk, Northamptonshire and Suffolk; the districts of Leicester, Luton, Milton Keynes, Peterborough, Rutland, Southend-on-Sea and Thurrock.

East of England

Eastbrook
Shaftesbury Road
Cambridge
CB2 8BF

Email enquiries@otc.gov.uk

Phone 0300 123 9000

Opening hours

Office and telephone hours: 9.30am to 4.00pm, Monday to Thursday; 9:30am to 3:30pm, Friday

Arriving by public transport

The Eastbrook office is approximately half a mile from Cambridge Railway Station (in Station Road). There is a regular (green) Park and Ride bus serving Cambridge Railway Station from the (east) Babraham Road Park and Ride site and also the (north) Milton Park and Ride site. Guided bus route A serves Cambridge Railway Station from the (south) Trumpington Park and Ride site and bus route Uni 4 serves nearby Brooklands Avenue from the (west) Madingley Road Park and Ride site.

Arriving by car

There are a limited number of visitor parking spaces on site. There is on-street pay and display parking in Shaftesbury Road and nearby Clarendon Road (both off Brooklands Avenue) and a multi-storey car park adjacent to Cambridge Leisure, Clifton Road (off Cherry Hinton Road).

From the M11:

  1. At junction 11, take the A10 exit to A1309.
  2. At the roundabout, take the 3rd exit and continue to follow A1309.
  3. Continue straight onto Trumpington Rd/A1134.
  4. Turn right onto Brooklands Ave.
  5. Take the 2nd right onto Shaftesbury Road.
  6. Take right at the end of the Shaftesbury Road prior to Cambridge University Press, signposted for Eastbrook.

London and the south east

Covering: Greater London; the counties of Kent, Surrey, East Sussex and West Sussex; the districts of Brighton and Hove, the Medway towns.

London and the south east of England

Ivy House
3 Ivy Terrace
Eastbourne
BN21 4QT

Email enquiries@otc.gov.uk

Phone 0300 123 9000

Opening hours

Office hours: 9.30am to 4.00pm, Monday to Friday. Telephone hours: 8.30am to 5.00pm, Monday to Thursday; 8:30am to 4:30pm, Friday.

Arriving by Train

There are direct trains to Eastbourne Train Station from London Victoria, Brighton and Ashford International stations. The Office of the Traffic Commissioner is situated within a 3 minute walk from the station.

Arriving by car

There is no visitor parking at this office. The nearest parking is at Eastbourne Railway Station, so follow signs for the railway station.

From the west, take the A27 and A2270 to Eastbourne.

From the east, take the A259 and A27 to Eastbourne.

From the east, take the A22 to Eastbourne.

Scotland

Scotland

Level 6
The Stamp Office
10 Waterloo Place
Edinburgh
EH1 3EG

Email enquiries@otc.gov.uk

Phone 0300 123 9000

Opening hours

Office hours: 9.30am to 4.00pm, Monday to Friday
Telephone hours: 8.30am to 5.00pm, Monday to Friday

Arriving by public transport

Waterloo Place and neighbouring Princes Street are serviced by an abundance of buses. In addition Edinburgh Bus Station is a short walk away where you will find a wide range of buses serving the whole country. The office is situated 5 minutes walk from Waverley Station affording easy access to Waterloo Place at the top of Waverley Steps (Princes Street exit). From here visitors should turn right and proceed to the junction at North Bridge crossing straight over at the lights. The office is located approximately 100 metres on the right.

Arriving by car

There are no public car parking facilities at the Stamp Office. However, there are multi-storey car parking facilities nearby at St James Centre on Leith Street, Greenside Place and New Street. The office is located at the east end of the main thoroughfare in Edinburgh (Princes Street) at its junction with North Bridge.

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