How to challenge

You can challenge your Council Tax band online for properties in England and Wales.

You’ll need to provide evidence to support your challenge.

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You must continue paying your Council Tax while the challenge is happening.

You can also appoint someone else to challenge on your behalf.

If you cannot use the online service

You can also call or email the Valuation Office Agency (VOA) to challenge your Council Tax band. You’ll need to provide supporting evidence when you contact them.

Valuation Office Agency
ctinbox@voa.gov.uk
Telephone (England): 03000 501 501
Telephone (Wales): 03000 505 505
Monday to Friday, 9:00am to 4:30pm
Find out about call charges