Getting your BRP if you applied from outside the UK

If you applied for your immigration status (for example, your visa) from outside the UK, you’ll need to collect your BRP once you’re in the UK.

You must usually do this before the vignette sticker in your travel document expires or within 10 days of arriving in the UK, whichever is later.

There’s a different way to get your BRP if you applied from inside the UK.

Check your decision letter. It will tell you to collect your BRP from either:

  • a named Post Office branch
  • your sponsor, if you chose this option when you applied

You must be over 18 to collect a BRP.

What you’ll need

Bring your passport or travel document with your vignette sticker in when you collect your BRP.

You’ll get your vignette sticker when your visa application is approved.

Collecting a child’s BRP

You must be nominated to collect a child’s BRP, even if you’re the child’s parent.

The Home Office will tell you within 5 working days if you’re approved to collect the child’s BRP.

You do not need to be nominated if you’re also collecting your own BRP and you are named on your child’s vignette sticker.

Collecting your BRP from a different Post Office branch

You can choose to pick up your BRP from a different Post Office branch. You’ll need to arrange this at the Post Office branch you want to use and pay a fee. The Home Office cannot change the Post Office branch for you.

Check that the Post Office branch you want to use offers a ‘BRP collection service’.

Leaving and re-entering the UK before getting a BRP

If you need to leave and re-enter the UK before getting a BRP, apply for a ‘replacement BRP visa’. You can also apply on behalf of a child.

A replacement BRP visa will let you re-enter the UK once only. It costs £154.

Nominate someone else to collect your BRP

You can nominate someone else to collect your BRP if you have a serious illness or disability that prevents you from collecting it. You cannot nominate someone else to collect your BRP for any other reason.

The Home Office may email you to ask for proof that you cannot collect your BRP in person - for example, a letter from your doctor. Your nominated person will not be allowed to collect your BRP if you cannot show any proof when asked.

The person you’ve nominated to collect your BRP must provide your passport as evidence that you’ve entered the UK.

The person you nominate must have one of the following:

  • a passport
  • an EU national identity card
  • a BRP

You can get someone to make the nomination for you, for example a legal representative, charity, employer, college or university.

You’ll be told within 5 working days if the person you nominate is approved to collect your BRP. There are other ways to prove your immigration status before they collect it.

If you change your mind, you can still collect your BRP yourself or you can nominate a different person. You do not need to cancel the original nomination.

Nominate someone

Report a problem with collecting your BRP

Tell the Home Office if you cannot collect your BRP for any reason, for example:

  • you went to collect it from the Post Office and it was not there
  • you’ve lost your passport or travel document, or cannot prove your identity
  • you do not know which Post Office to go to because you’ve lost your decision letter

The Home Office will email you to tell you what to do next. You will usually get a response within 5 working days. It’ll take longer if you do not give an email address.

There are other ways to prove your immigration status before they collect it.

Report now

If there’s a problem with your BRP

Report any problems with your BRP within 10 days of collecting it.