Report your lost or stolen travel document

If your travel document is lost or stolen, you must report it to the Home Office. Email the Home Office travel document enquiries team with:

  • your name
  • your date of birth
  • your nationality

If you have them, you must also provide your:

  • travel document number
  • Home Office reference number or Unique Application Number
  • biometric residence permit (BRP) number
  • police report and crime reference number

Home Office travel document enquiries
traveldocumentenquiries@homeoffice.gov.uk

Reporting your document as lost or stolen does not mean that you have requested a new one.

You must also report a lost or stolen BRP if you had one.

Replace your document

You can only apply for a new travel document if you are in the UK.

You may be asked to confirm your identity and immigration status with biometric data before you can get your new document.

If you lose your travel document outside the UK

You’ll have to apply for a visa to return to the UK. If you had indefinite leave to remain, you can apply online for a Returning Resident visa.

You’ll get a temporary travel document if you are allowed to return. You may have to give your fingerprints to confirm your identity.

When you’re back in the UK, you can apply to replace your travel document.